Federal Competition and Consumer Protection Commission has sealed off two additional real estate companies over alleged failure to comply with regulatory directives tied to consumer complaints involving refunds and undelivered properties.
The enforcement action, carried out with security operatives, targeted Ochacho Group Worldwide and Ti-Bilon following what the Commission described as repeated non-compliance with issued compliance notices.
The development comes weeks after the regulator sealed the office of Paradise Estate in Abuja over similar allegations of consumer rights violations in property transactions.
What the FCCPC is saying
Speaking to journalists, FCCPC Deputy Director of Surveillance and Enforcement, Marvin Nadah, said the affected companies failed to comply with regulatory orders despite multiple notices and engagements.
- “However, these entities did not comply. As a result of the non-compliance, we have come to seal off the premises,” he said.
He explained that in one case, a consumer reportedly paid for properties that were never delivered, while in another, the Commission ordered a refund after reviewing a complaint.
According to him, compliance notices were issued to one of the companies as far back as June last year, while the other had been under regulatory notice since 2024.
He added that despite discussions with the firms, they failed to comply with the directives, and prosecution remains a possible next step if compliance is not achieved.
More insights
Field observations indicated that FCCPC officials sealed the offices and instructed staff to vacate the premises during the enforcement operation, citing continued refusal by the companies to honour regulatory invitations and directives.
Attempts to reach representatives of one of the affected firms were unsuccessful at the time of reporting.
What you should know
The latest enforcement adds to a growing list of regulatory actions by the Commission against businesses accused of violating consumer protection laws.
Previously, the FCCPC sealed facilities including the TLSContact visa application centre in Abuja over alleged obstruction of investigations and unresolved consumer complaints.
In another case, the Commission also sealed the headquarters of Ikeja Electric over consumer-related disputes, though the company later clarified that the issue stemmed from a specific metering request disagreement.
The FCCPC has also strengthened its enforcement capacity through a Joint Market Monitoring Taskforce empowered to shut down outlets found selling unsafe or substandard goods, as part of broader efforts to tighten market regulation and consumer protection oversight.
